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Hostelling international
Hostelling International
Discover the real hostel experience
Customer rating VagnsstaĆ°ir
- 737 Reviews -
Hostel rating:
74%
Staff:
78%
Service:
70%
Comfort:
63%
Cleanliness:
73%
Security:
82%
Location:
81%
Green rating:
80%
Comments
02/12/2019 Anna
90%

06/11/2019 Lisa
70%

04/11/2019 Erick
87%

29/10/2019 THIBAULT
77%

Kitchen was nice. But only one toilettes for the house.

29/10/2019 Pedro
33%

Definitively the worse hostel we have been to (in Iceland or anywhere). They changed check in time to 5pm (in our reservation it was writen 4pm) so we had to wait for 1 hour in our car while it was snowing outside. The receptionist appologized because our double-bed was probably to small for 2 people and when we got in the room we actualy saw the bed size was around 1 meter, how could they sell it like double? The room was almost as tiny as the bed, not much space for the bags and we could hear every noise from the bedroom next door, every laugh, snore, cough. There was no water coming out of the taps, so I went back to the receptionist (who is in a different building) to complain. she told me that they would try to solve it but she couldnt garantee it as water was coming from the glacier without pressure. We did not want to stay there with no water! A few hours later there was water in the kitchen but never in our bedroom washbasin. The hostel is overcrowded and just one toilet to share. But, furthermore, as we were the fist ones in checking in we were also the fist ones in getting into the toilet and it was already dirty, full of stains! We cleaned it as we had to use it (there were no other toilets to choose from). We left the hostel very early in the morning as we were not having a good rest nor a pleasant stay. A place to avoid.