I'm a member of hihostels and brought my coupon to receive my free night. I was told I could not use it there. I was very dissapointed since having the coupon is why I booked at this hostel. I had found a cheaper hostel but decided on this one so I COULD use the coupon. What can be done about that?
For the most part, everything was great. The only thing I didn't like was that twice I couldn't cook food in the kitchen before I headed to work. (I was in town to work at a festival.) Kitchen cleaning was from 10:30-11:30 so I made plans to sleep in and then cook before, but two days in a row the kitchen was closed until 3pm with no notice. This caused me to spend extra money I wasn't prepared to which was rough because I'm traveling on a micro budget.(Hence why I chose HI in the first place.)