The one glaring problem is the "delay" in reservations from the HI USA website to the hostel. I made this reservation two days in advance of my arrival date. It seems that my reservation, which did appear, albiet quite late in the game (after I had already signed in), could have been at the hostel immediately, instead of with a delay! I suggest checking your system's compatibility with other hostel computer systems. It appears there is a mis-match of service somewhere.
Yes, that is absolutely correct. The HI website is terrible. Do not make your reservations through this website. It is best to make your reservations directly with the hostel you are interested in booking with until Hostelling International finally fixes their website, which we're told could be months and months from now. I'm sorry that this caused a bit of a delay in checking in, but we strongly urge everyone to book directly through our own website www.applehostels.com. Thanks!