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Hostelling International
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Evaluación del cliente HI - Pescadero - Pigeon Point Lighthouse
- 159 Valoraciones -
Puntuación del albergue:
95%
Empleados:
95%
Servicio:
96%
Comodidad:
91%
Limpieza:
95%
Seguridad:
95%
Ubicación:
99%
Calificación ecológica:
97%
Comentarios
29/03/2018 Neal
93%

What an amazing location. This was my first time staying at a hostel and what a great experience. While I would have preferred a private room, to stay so close to this historical lighthouse and the ocean was well worth sharing the room with others. Such a peaceful place. The staff was friendly and I felt safe. The hot tub at sunset was romantic. The towel was a little musty but maybe that is because of the salty air. For me it was all about the lighthouse and the location. Cant wait to go back.

01/03/2018 cornelia
87%

Wonderful overall. However, Michael, was very rude to a young lady. He disparaged her nationality and her country. It was the first time she was staying at a hostel. We met there and signed up for the hot tub. She wanted to see the tub but it wasn't our time. ( It was early, no one was in there). There was a little back and forth, nothing out of the ordinary, when Michael demand to know where she was from. "You're pushy. You're from X are'nt you? People from X are pushy. He went on and on.

Respuesta del albergue
Thank you for your review and feedback of Michael. It is most certainly not how we want to interact with our guests and the public. I have talked with him at length about his behavior during this incident and I believe he sees how this does not reflect well on the experience of our guests and our Mission. He was deeply apologetic and I believe that he realizes that there is no excuse for this type of confrontation. Please feel free to discuss with me more at Jeff.Parry@hiusa.org if you wish. Kindly, Jeff, General Manager

22/02/2018 Michele
100%

We liked how clean and quiet it was. We loved the location, close to the bay and Ano Nuevo. We liked the kitchen and the bathrooms.

Respuesta del albergue
Thank you so very much for the nice review! Jeff, GM

21/02/2018 Ann
93%

Great experience, great staff!

Respuesta del albergue
Thank you so much Ann! Jeff, GM

20/02/2018 Patrick
100%

This was my 8th or 9th stay at PP within the past 10 years and every year it gets better. Superb location, value, and facilities. Staff is attentive and friendly-- Mr. Michael is a national treasure. One of my favorite places to stay along the California coast.

Respuesta del albergue
Thank you so very much Patrick! Jeff, GM