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Hostelling international
Hostelling International
Discover the real hostel experience
Evaluación del cliente HI - Pescadero - Pigeon Point Lighthouse
- 157 Valoraciones -
Puntuación del albergue:
96%
Empleados:
95%
Servicio:
96%
Comodidad:
93%
Limpieza:
96%
Seguridad:
95%
Ubicación:
99%
Calificación ecológica:
97%
Comentarios
18/06/2018 Corinne
100%

I was grateful that the staff specifically Michael reserved a bottom bunk for me in Dolphin which I prefer. He also had my key ready for me having seen my name in the reservation log. Everyone there goes out of the way to make sure the guests are comfortable and feel welcome. It is a great place. I recommend it all the time.

05/05/2018 katlyn
100%

I enjoyed the location the most, right on the cliffs. Paying for the hottub is a bummer but if that keeps it clean and regulated, so be it. 5/5 for views there too. Saw a mom and pup seal playing in the waves at sunset.

Respuesta del albergue
Dear Katlyn, Thank you for the nice review! We hope to see you again in the near future. Kindly, Jeff, GM

01/05/2018 Sandra
97%

It was an absolutely lovely visit. I will return.

Respuesta del albergue
Dear Sandra, We look forward to your return! Thank you for the nice review. Jeff, GM

29/03/2018 Neal
93%

What an amazing location. This was my first time staying at a hostel and what a great experience. While I would have preferred a private room, to stay so close to this historical lighthouse and the ocean was well worth sharing the room with others. Such a peaceful place. The staff was friendly and I felt safe. The hot tub at sunset was romantic. The towel was a little musty but maybe that is because of the salty air. For me it was all about the lighthouse and the location. Cant wait to go back.

Respuesta del albergue
Thanks so much for your kind review Neal! We look forward to hosting you again! Private rooms book really far in advance so make your plans :D Kindly, Jeff, GM

01/03/2018 cornelia
87%

Wonderful overall. However, Michael, was very rude to a young lady. He disparaged her nationality and her country. It was the first time she was staying at a hostel. We met there and signed up for the hot tub. She wanted to see the tub but it wasn't our time. ( It was early, no one was in there). There was a little back and forth, nothing out of the ordinary, when Michael demand to know where she was from. "You're pushy. You're from X are'nt you? People from X are pushy. He went on and on.

Respuesta del albergue
Thank you for your review and feedback of Michael. It is most certainly not how we want to interact with our guests and the public. I have talked with him at length about his behavior during this incident and I believe he sees how this does not reflect well on the experience of our guests and our Mission. He was deeply apologetic and I believe that he realizes that there is no excuse for this type of confrontation. Please feel free to discuss with me more at Jeff.Parry@hiusa.org if you wish. Kindly, Jeff, General Manager