There were only 2 bathrooms for 6 dormitories (48 people) ! A 3rd staff bathroom that was locked so guests couldn't access it. You need to expand your bathrooms, or section off the toilet from the shower so that people don't have to wait so long! There were fleas in the living room. The room lockers are GREAT! Wish all the hostels had lockers like that. Location is fantastic. We tried to eat lunch after checking out and staff was rude and rushed us out.
Respuesta del albergue
Hello, Thank you for taking the time to give us feedback about your stay! We are sorry that you were under the impression we only have two bathrooms. We actually have 7 on the property that are available to our guests, next time we will be happy to direct you to another one should you find the closest ones occupied. Unfortunately, staff do not have a private locked bathroom. You might be thinking of our maintenance closet which has to be locked to protect children and guests from equipment and cleaning supplies. We are happy you enjoy our new lockers and find the location fantastic! Save travels, HI-Point Montara Lighthouse Hostel Staff