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Hostelling international
Hostelling International
Discover the real hostel experience
Customer rating HI - Los Angeles - Fullerton
- 55 Reviews -
Hostel rating:
93%
Staff:
95%
Service:
92%
Comfort:
95%
Cleanliness:
97%
Security:
92%
Location:
86%
Green rating:
95%
Comments
21/08/2017 Aaron
87%

very comfortable and has a great "feels like home" kind of feeling when you are there, pancakes in the morning are free and eggs are only $0.25 each and you get 2 eggs free on sundays staff are friendly, has free wifi, beds are very comfy and its a reasonable price

12/08/2017 Thomas
100%

Best staff I met on my trip!

08/08/2017 Karen
77%

The hostel was nicely appointed and the room was comfortable. THANK YOU for the air conditioning unit in the room; was necessary. I needed to adjust my reservation and emailed clear details regarding this, however whoever changed it made an error that took over a week to correct. I left 2 hrs late because of this and had to wait for a corrected total after my stay before I could pay it off. Staff needs to be more informed of public transit and local area in general.

Hostel response
Thank you for staying with us, we are glad that you found the rooms comfortable during your trip. As we are a seasonal hostel, there are always a few kinks to work out in the opening week (which is when you stayed with us). I am very sorry that this impacted your stay but we are continually improving and learning to make a better experience for our guests. Hopefully your travels will bring you to Fullerton again so we can change your mind. Safe travels.

04/08/2017 Lawrence
100%

very unique and hidden away location, but I like that! My room was great, the staff were very friendly..all good!

28/07/2017 Don C.
100%

The entire staff was friendly, courteous ,responsive and energized to all the residents, I was extremely impressed. No 'bad apple' in the group.

Hostel response
Thank you for your review. Our staff loves and appreciates the positive feedback!