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Hostelling international
Hostelling International
Discover the real hostel experience
Notas do cliente HI - San Francisco - City Center
- 499 Avaliações -
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11/05/2018 Guilhain

Hello, overall nice stay in SF, even though there was a little mistake in the room I had booked, the staff was very helpful (Brandon) and helped me to get the good room. One thing : the room price and the tax, but you already know about this! The question is how to change this, not easy, but where there is a will, there is a way...

Resposta do hostel
Thanks for taking the time to leave a review! I'll Brendan know about your feedback and we hear you when it comes to tax. We apologize for any confusion and we're glad that you enjoyed your stay. Take care! -Anthony, Guest Services Manager

25/04/2018 Sophia

I loved the breakfasts, the activities and the friendly and helpful staff!

Resposta do hostel
Thanks! We want everyone to have a great time when they stay with us and offering a great breakfast, daily activities, and having a great staff are all a part of the experience. I'm thrilled to learn that you enjoyed your time with us and we very much appreciate your feedback. Safe travels friend! -Anthony, Guest Services Manager

18/04/2018 Catherine

The hostel is great, with clean, small, rooms, each with a private bathroom, and the staff is super friendly. The free breakfast is plentiful, and they also offer eggs and pancakes for only $1! However, the hostel is not in a great area, and walking to it from the BART station is a little disconcerting if you're not expecting the crowds of homeless people. Would recommend taking one of the buses that stops within a block of the hostel to get there, especially if you're arriving after dark.

Resposta do hostel
Thank you for choosing to stay at HI SF City Center! We're glad that you enjoyed your stay and we understand your concerns about the Bart Station, as it has sadly become a city wide issue. Guests can also get to the hostel rather easily from Powell Station which is right in Union Square, but when arriving late in the evening, we advise folks to take a taxi from their subway station to the hostel. We're always available to give directions or tips on how to get around the city because depending on the streets you take, your experience will vary a great deal. Take care and thanks for giving us a chance! -Anthony, Guest Services Manager

05/04/2018 NICOLAS

Staff at reception is quite cold and short. They were still helpful but not very warm/friendly. On the other hand kitchen and cleaning/room staff is very friendly.

29/03/2018 Breanne

I loved the staff and the building, the only bump I ran into (bad dorm-mate) wasn't their fault, and they bent over backwards to help! I suppose people would take offense to it, but the only thing I can think of is to allow people to opt-in to be grouped with fellow snorers if they know they do it. I'd actually like that for night-owl activities, like, I'd love to opt-in to being grouped with people who stay up late, because I feel bad if I wake up anyone who goes to bed super early. :D