Close Window
Hostelling international
Hostelling International
Discover the real hostel experience
Customer rating HI - San Francisco - City Center
- 450 Reviews -
Hostel rating:
85%
Staff:
89%
Service:
89%
Comfort:
86%
Cleanliness:
92%
Security:
85%
Location:
68%
Green rating:
82%
Comments
21/03/2015 George
73%

Booked into a 4 man bunk. One of the roommates practically didn't shower or change his sheets the entire 4 days I was there, and he also shaved into the bathtub and clogged the damn thing. You could smell him the moment he walked in. Location was a bit ghetto, but hey, you pay for what you get. WiFi was fast but spotty, everything else is fine. Don't bank on the breakfast provided to be anything too exciting. Staff friendly, cleaners diligent. The EF kids that stayed long term were REALLY noisy.

19/03/2015 Eduardo
80%

sCOTT WAS ESPECIALLY EFFICIENT IN GETTING ME A BOTTOM BUNK

18/03/2015 Luigi
90%

The staff told me right away what areas of the neighborhood were not safe to walk in. They were very helpful with all my requests, too. My only wish is that earplugs be offefred to new guests who are assigned to rooms in the building's front side, because of the excessive nighttime noise which kept me awake (even on the top floor with windows closed). Street people were shouting and fighting all night long.

13/03/2015 Fernando
87%

The hostel is great. Full of friendly staff and guests. The rooms are comfortable and clean, as well ass bathrooms. The neigborhood is not one of the most pleasing in San Francisco, but you can get around easily as it is located near Market Street and Union Square.

04/03/2015 Amber
93%

Staff were great and I like that the kitchen is open all night. (At one of the other SF hostels, the kitchen is locked until 7 a.m.) The neighborhood is just awful, though. I saw people peeing, throwing up, camping out on the sidewalk, and some who were staring at me and trying to approach me suddenly. It's disgusting. I know it's not the hostel's fault, but could there be some sort of way to help people stay safe? Organize a way for people to walk together in the neighborhood, for instance?

04/03/2015 Wenqi
100%

02/03/2015 Blandin
90%

I enjoyed the location, the place and the room were very nice. Making people pay to leave a luggage on the departure day is pretty rat and it was the first time I saw that in a Youth Hostel (SF Dowtown and SF Civic Center don't make people pay for example) the food at the welcome corner was expensive (2 USD for an industrial muffin)

28/02/2015 Anderson
87%