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Hostelling international
Hostelling International
Discover the real hostel experience
Notas do cliente HI - San Francisco - Downtown
- 1146 Avaliações -
Classificação de hostel:
91%
Funcionários:
93%
Serviço:
91%
Conforto:
87%
Limpeza:
90%
Segurança:
91%
Localização:
96%
Classificação verde:
90%
Comentários
30/11/2016 Nick
97%

30/11/2016 Jules
73%

30/11/2016 Hannah
93%

Shout-out to Meghan and Izar for helpfulness and friendliness. My thanks also to all the hardworking cleaning staff. Perhaps you could put a sign in the rooms to indicate that you have a clothes donation bin so that more people are aware of it.

Resposta do hostel
Thanks for your message, traveler! We really appreciate you taking the time to give us this thoughtful feedback. I'm a big fan of Meghan and Izar, too-- I'm really glad you enjoyed getting to know them. Safe travels! Lydia (Assistant General Manager)

28/11/2016 Carolyn
80%

Good hostel, well-run. Would have liked to see a whole-grain bread choice -- just had white bread bagels when I was there. There's a lot of water wasted because guests wash their own dishes -- mostly under fully running water -- not good with California's drought.

Resposta do hostel
Hello, traveler! Thanks so much for taking time to write this review. We order a variety of bagel types each morning, but whole wheat must be a popular choice (it's my favorite, too.) I'm really sorry that you missed out on this option while you were here! I also appreciate your concern about water usage. Although we are deeply committed to conservation efforts at the hostel, we could perhaps do more to educate our guests about the drought. Safe travels, Lydia (Assistant General Manager)

28/11/2016 Manon
80%

Thanks for your smile, your kindness! My trip was very nice. May be you can improve the cleaness of showers and bathrooms. See you

Resposta do hostel
Thanks for this friendly and helpful review, traveler! We strive for cleanliness and quality above all, so our Head of Housekeeping will certainly appreciate your feedback and elevate it to her staff. All the best and safe travels, Lydia (Assistant General Manager)