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Hostelling international
Hostelling International
Discover the real hostel experience
Notas do cliente HI - San Francisco - Downtown
- 1096 Avaliações -
Classificação de hostel:
91%
Funcionários:
93%
Serviço:
92%
Conforto:
87%
Limpeza:
89%
Segurança:
91%
Localização:
95%
Classificação verde:
90%
Comentários
23/05/2017 Edwina
90%

22/05/2017 Ismail
93%

20/05/2017 Mariana
90%

Your elevator has not been working for over a month; as such, rooms are not accessible to people with physical disabilities. The hostel needs to make sure this information is HIGHLY visible on your website and other booking sites. Staff was very friendly and offered to help carry my luggage up and down the stairs due to physical disability - thank you.

Resposta do hostel
Thanks so much for your concern about our facilities. Our elevator is finally back up and running as of last week, much to everyone's relief. The repairs were never meant to extend past 2 weeks, and I completely agree with you that it's important to have better messaging about this in the future. Thanks again and safe travels to your next destination! Lydia (Assistant General Manager)

20/05/2017 Diane
93%

I appreciated the hot showers after a long day of walking. I've stayed in several hostels in California, and this one is the best for water temperature. Great location. Great coffee.

Resposta do hostel
Thanks so much for noticing the small details that set our hostel above the rest, traveler! We know that nailing simple things like a hot shower and fresh coffee make a huge difference to our hostellers. Thanks so much for taking the time to share this feedback with us and future travelers. Safe journey to your next destination! Lydia (Assistant General Manager)

19/05/2017 Leslie
100%

Love the location. Place was very clean. Crowded breakfast but that's not a quick fix.