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Hostelling international
Hostelling International
Discover the real hostel experience
Customer rating HI - Los Angeles - Santa Monica
- 901 Reviews -
Hostel rating:
89%
Staff:
90%
Service:
88%
Comfort:
81%
Cleanliness:
85%
Security:
91%
Location:
97%
Green rating:
85%
Comments
20/11/2017 Oscar
100%

Besides the awesome front desk staff, I liked: 120v/usb charging and light at arms reach from bed. Onsite Events availability

19/11/2017 Edward
100%

19/11/2017 Yayoi
77%

2 women staffers were great, especially Autumn. but A/C was stuck 'on' in room & it was freezing! when i got another room, it was freezing 2. extra blankets no solution, but a space heater for emergencies? shower in 1 room only produced cold water. another shower only trickled. further, water was constantly shut off due 2 construction. maids did their best, but some female guests left big messes in bathroom. also, bill is impossible to decipher—where is deposit my credit card company charged me?

19/11/2017 Gilberto
50%

I used to love be in this hostel ( it’s my 4th time in )but it’s getting bad ... they take out fruit yogurt from breakfast, no more food festival, this last time was the worst they are under construction and the washrooms was pretty dirty from the construction, they test the alarm fire during the breakfast time ( disrespectful). I got there tired from a bus trip and the staff was talking with other and finish there conversation to start my attendance. The price still expensive ☹️

16/11/2017 Barbara
87%

As there were builders busy on second floor and accidentally alarm testing at 5.30 am it was not as good as the years before, but these disturbances are only temporarily and the friendliness of all staff members made it all good.