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Hostelling international
Hostelling International
Discover the real hostel experience
Customer rating HI - Los Angeles - Santa Monica
- 793 Reviews -
Hostel rating:
89%
Staff:
90%
Service:
89%
Comfort:
83%
Cleanliness:
85%
Security:
91%
Location:
98%
Green rating:
82%
Comments
06/12/2016 Nelda
93%

It was good overall, it was a holiday weekend, so it was pretty busy. There were not enough towels so I did not get one when I checked-in. My bed was not clean and ready either. Other than that, I suggest explaining at check-in how the kitchen works and what is possible or not. Not assume that everyone has had a hostelling experience.

05/12/2016 Yash
90%

04/12/2016 Lars
100%

Excellent hostel in a very good location.

03/12/2016 Andrea
73%

The fridge and freezer were filthy and full to over flowing. There was obviously abandoned food stuffs in the kitchen. The individual The wrapped food for breakfast was not environmentally green. Victoria at the front desk was great. Having to run the gauntlet of smokers and pile of dead leaves to get to the front door was unwelcoming.

02/12/2016 barclay
67%

the beds are terribly uncomfortable. there seems to be no padding whatsoever in the mattress and i felt like i was sleeping on the floor. the womens' bathroom on the 2nd floor needed to be updated badly. the shower stalls are so small with no shelves to store shampoo soap and their is only one handle with no way to control water temperature. i wouldn't stay here again until i've heard its been updated