Please, please, please put some smaller lights in the dorm rooms so that the choice for lighting isn't just either the big, bright, overhead light, or people having to use flashlights to keep from waking up other guests. It's so annoying to be kept awake or woken up by the bright overhead lights, but people do need to do things while others are asleep, so... please provide some bed lamps, smaller lamps, etc. It is a simple thing and would make such a huge difference.
Location was wonderful & the staff fantastic; very clean. Found the private twin extremely 'spartan'. No chair(s) or place to put backpacks, clothing, towel, etc. (We upended the 2 recycling baskets & put our personal effects on top). Suggest at least to install some hooks for clothes, etc.
Resposta do hostel
Thanks for your helpful feedback. Just this weekend we finished re-doing the twin rooms, which are now equipped with hooks, a small shelf and several stools (as well as a new coat of paint and fresh artwork!) You'll have to come back and visit again to see the difference!
Great location. Parking is inconvenient. Long walk, hard to find space.
me gustó el desayuno, la atención, la comodidad.
The bathrooms need to be cleaned more regularly, I went in one evening and saw tampon applicators and other trash on the floor. They were still there the next morning, I'm glad I used pool sliders whilst in the bathroom as god forbid what I could've picked up.
The hostel is in a quiet area but it's quite far from cool areas of SF. Furthermore, the radiator in the room was horrifying from about 7pm it would make the worst sounds a d so loud! Thought this hostel would have been better.
Resposta do hostel
I am so sorry to hear you had such a gnarly experience in our hostel! We have a devoted cleaning staff that works tirelessly to keep the facilities neat and tidy. Unfortunately, they usually leave in the early evening and do not return until the following morning. I will definitely check in with our staff about performing more regular checks of all restrooms to prevent something like this from happening again!
I am also saddened to hear that you found the radiator sound to be so horrifying. This is a historical building that definitely has a few quirks! Typically any sound only occurs when the radiator is turning on and then quickly subsides. We can always provide ear plugs if you find it to be too disturbing.
I hope you'd be willing to give us another chance some day!
Front Desk Manager