There is no saop ,No towel and even a tissue paper in the private room. The private room must have attached bath room. Private room means privacy.
Respuesta del albergue
Dear guest Thank you for your feedback. This is unusual. All our private rooms are with shower and toilet in the rooms as well as towels and soap. Your room category was a bed in a dormitory 4 bed room which is with lavabo only and the shower and toilets are on the floor. Anyway, we are always here for you at the reception 24/7. We hope that you still enjoyed your stay and hope to welcome you again soon. Kind regards Nicole