Notas do cliente Barcelona - Barcelona Urbany Hostel
- 84 Avaliações -
Classificação de hostel:
L'accueil fut un point très positif. Le personnel souriant et attentif a su répondre à nos demandes diverses. Le système de la cuisine et du bar/restaurant est une bonne idée et permet une certaine autonomie. Urbany est bien situé par rapport aux commerces et transports. Quelques suggestions d'amélioration concernant la douche (jet mal réglé, trop de pression, mal-orientation du pommeau), et le robinet : une perte d'eau évidente, ce qui est dommage du point de vue du Green Rating.
Location is great, building is new and secure. Inside is new.
Things to improve: WiFi signal unusable in some areas. Need to boost the WiFi with repeaters. I would be happy to pay for good WiFi as offered in other HI hostels.
Put showerheads on extension hoses. Include linen in all bookings - although linen was available for a fee, almost everyone was sleeping directly on the bed - not good. Floor in room needed a good vac / steam clean.
The rooms have bedbugs, which is a serious problem. When informed, they do not tackle the problem. They just give you some coins to wash the clothes. Bedbugs are a plague. The rooms are full of small stains of blood. Serious illnesses can be carried through these bugs, they are absolutely disgusting and the plagues can be transmitted to other places easily. The manager did not reply my e-mail, I presented a formal complaint and nobody has contacted me yet. I might contact the consumer council.