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Hostelling International
Discover the real hostel experience
Customer rating Stavanger St.Svithun
- 126 Reviews -
Hostel rating:
80%
Staff:
79%
Service:
77%
Comfort:
82%
Cleanliness:
90%
Security:
87%
Location:
67%
Green rating:
76%
Comments
20/04/2015 Ismael
93%

Me gustó mucho. Lo único malo es que está retirado del centro y hay que tomar un autobús. Es muy original ya que esta dentro de un hospital. Desayuno muy completo y con un horario amplio apto para todo tipo de personas.

31/01/2015 Amelaine
77%

My stay at the hotel was overall a good experience. Clean and modern rooms, although a good 30 minute walk to the city center if that is why you are staying there. This was not an issue for me as I am happy to walk. My only major issue with the hotel was that there is no restriction on when they allow new guests to check into your room. I was frighteningly woken out of sleep at 2:30am by someone checking into my room. Not professional at all - I was not impressed!

08/10/2014 Rachel
73%

Staff overcharged me because did not take into account that I had paid a deposit. This was eventually refunded to me. Staff put 3 people in a 2 bed dorm. This was sorted out eventually thankfully. Hostel is connected to a hospital and had patients walking around and having breakfast with us - it was strange. Very nice, comfortable and clean environment.

Hostel response
Thank you for staying with us. Sorry to hear that you had problems concerning your booking. We have talked to the reception about the deposit and everybody has now been informed so that the error will not occur again. Hope you had a nice time in Stavanger and rest of Your trip was successful.

17/09/2014 PEDRO
87%

Habitaciones muy limpias y camas buenas. Desayuno excelente con bufet libre. Un poco lejos de la ciudad. Todo esta incluido pero hay que pagar el parking si llevas coche obligatoriamente. No se puede aparcar sin pagar

Hostel response
Feliz de saber que has tenido una estancia agradable con nosotros. Esperamos verle de nuevo en algún momento.

10/09/2014 Isabella
93%

Slow Service with putting away dirty dishes at the breakfast room.

Hostel response
So sorry to hear that the service in the breakfast was slow. We appriciate all the feedback to be better and more promt in customer service.

03/09/2014 Wiebe
57%

My bag was lost at the airport (not the fault of the hotel) My reservation at the hotel was payd, but lost in the system My ship was relocated to an inaccessible island nearby (not the fault of the hotel) My mobile phone worked poorly (not the fault of the hotel) To many problems in 24 hours

Hostel response
Sounds like Your trip had a very bad start. Hope the rest of Your holiday was more pleasent. Next time you visit Stavanger please contact us directly and we will do Our best that you will get a wonderfull Stavanger experience.

02/09/2014 Stefan
97%

clean hostel, although it felt more like a Hotel. Breakfast buffet in the Cafeteria was amazing, I particularly liked the fresh fruits and the muesli! Good public Transport to central Stavanger and beyond

Hostel response
Thank you so much for Your wonderfull feedback. It makes me happy to read comments like this.

01/09/2014 Eseniia
100%

We liked very much staying here, good location, very clean, price is good. Will recommend to my friends! Thanks a lot!

Hostel response
Thank you for staying with us. Hope to see you and Your friends again in Stavanger someday.