Great location, at the bus stop and very close to the glacier. Living room is very cozy and is the best place for relaxing. It is big and many cards and board games are provided. Free sauna room is recommended after a long day walk. Free canola oil can get at the reception. The staff are very helpful.
Great spot. Well set out hostel. Good facilities.Friendly staff who were generally helpful.
Improvements: perhaps bench in front of food cubby holes to take bags out to sort and not a table where people are sitting.
Edges of carpet in bedroom were not clean next to walls.
pratiques environnementales: acceptables car à force de trop vouloir en faire, ce n'est plus hygiénique. Pas de liquide vaisselle mais de l'eau, pour laver c'est moyen...
I stayed at this hostel 9 years ago it was perfect not so much now on my last night there was a very bad incident 1st/2nd march big disturbance I was not happy
We had a really nice stay in the hostel, it's comfortable and it's a located in a good place to visit Franz Joseph Glacier and the Kiwi Wildlife Center.
The staff member who attended us, though it did the job properly, wasn't friendly at all.
Great staff, friendly and very helpful. Lynette (forgive me for the possible incorrect spelling) arranged for a tour and transfer to Fox Glacier for me at the last minute, after I gave her a heads up with my troubles; due to weather, with my Franz Josef tour.
I also love the heated floors in the lounge. Nice and cozy :-)
The only recommendation I can think of is a power bar (or two) in each room; depending on number of beds,so that there are no issues charging phones, computers, cameras, tablets, etc.
Other than that would recommend this YHA hostel to anyone.
Really comfortable hostel with friendly staff.
Thanks for the update on the weather forecast (closing of Haast pass)!