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Hostelling International
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Customer rating YHA Queenstown Lakefront
- 34 Reviews -
Hostel rating:
93%
Staff:
96%
Service:
93%
Comfort:
93%
Cleanliness:
92%
Security:
92%
Location:
92%
Green rating:
91%
Comments
20/02/2018 YUKO
100%

This hostel is the BEST!!

30/01/2018 Heasook
87%

First of all staff members are so friendly and location is superb. Meanwhile, it's so so in facilities and comfort. Kitchen area is so small compared to the numeber of people. Plus you need to improve environmental practices such as separate dumping system. ( processing food garbage) Additionally you should provide ustensiles such as spoon, fork, knife, etc..

Hostel response
Dear Heasook, Thank you for taking the time to write us a review! We are so happy to hear that you loved our staff and location. We do too! I am surprised you found the kitchen area small. Queenstown Lakefront YHA has one of the biggest kitchens in our network and is always stocked with lots of utensils. Perhaps you were referring to another hostel? We do aim to do as much as possible to reduce our environmental impact. Unfortunately, there is not currently a food waste facility in Queenstown. We tried composting at YHA Lakefront, but we found that this encouraged rats which we didn’t want around the hostel! Other things we do to try and minimise waste and improve the local environment include participating in clean up Queenstown days, Wilding Pines project, and providing a full recycling station. If you have any other suggestions on how we can reduce our environmental footprint please do let us know, we’d love to hear! Kind regards, Sue Fairclough, Operations Manager, YHA Queenstown Lakefront.

30/01/2018 Heasook
100%

25/01/2018 SHUICHI
80%

kitchen was gig enough.

Hostel response
Dear Shuichi, Thanks for your review! We love how big and spacious our new kitchen is and we're glad you do too! Kind regards, Sue Fairclough, Operations Manager, YHA Queenstown Lakefront

13/10/2017 wai siang
93%

everything is very good ,just the parking sometime not enough ,but it not effect me like there