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Hostelling international
Hostelling International
Discover the real hostel experience
Customer rating Tokyo - HI Tokyo Central YH
- 254 Reviews -
Hostel rating:
92%
Staff:
92%
Service:
92%
Comfort:
86%
Cleanliness:
89%
Security:
95%
Location:
96%
Green rating:
84%
Comments
06/07/2016 Jia Hui
90%

06/07/2016 Jia Hui
90%

29/06/2016 Nicole
77%

Kick them out of HI. Smoking was allowed and it stunk up the entire place. I couldn't open any Windows to get rid of the stench because it was in a high rise. Owner/manager was incredibly rude and thoughtless to those who were in need of help. Tended to blow off issues on employees. Will not go back and advise everyone to avoid it. It is a shame because everything else was okay but bad management means bad hostel. Worried about how manager/owner treats employees. Will issue formal complaint.

09/05/2016 catherine
97%

All great.

03/05/2016 Nicole
93%

The staff were wonderful and inviting. I was bothered by the unreliability of the wifi, the bathroom stall cleanliness, and the people allowed to smoke in the lobby. The latter actually stunk up most of the hostel.