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Hostelling international
Hostelling International
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Customer rating Tokyo - HI Tokyo Central YH
- 280 Reviews -
Hostel rating:
89%
Staff:
92%
Service:
88%
Comfort:
83%
Cleanliness:
85%
Security:
91%
Location:
95%
Green rating:
85%
Comments
10/05/2018 Alane
80%

Location of this hostel is very convenient as the subway is located underground while JR station is just 5 minutes walk. Supermarket and restaurants is under the building as well. The only inconvenience of this hostel, there's no 24 hours reception. You are allowed only to stay out until 11 pm. You cannot leave the hostel as well if you would like to go for a jogging or leave the hostel earlier. Other than that, everything is perfect.

17/04/2018 Chu
73%

Generally speaking, my sister and I stayed at HI Tokyo Central YH on April 10 was good; however, our stay on April 14-15 was not so good. It was simply because one of our neighbors smoked and noisy.

11/04/2018 Ignacio JoaquĆ­n
100%

Todos los trabajadores fueron encantadores durante mi estancia.

04/03/2018 thomas
100%

the hostel is very convenient to the JR, friendly staff, the breakfast was goo value...room was a little too warm at night and some guests do not seem to understand the concept of being quiet or not turning on the lights late at night..otherwise a good hostel...the men's bath after a day or walking is great to relax in...

26/01/2018 Charlotte
67%

Compared to smaller hostels this place is pretty good, but after staying at the location in Portland OR I was disappointed. A lot of what made that hostel great was missing entirely from the tokyo location. I also felt very unwelcome in the hostel between check-in & check-out if I was staying in. Whenever cleaning was being done all the room doors were left open for hours and it would be hard to walk in the halls at times. It seems like there should be a much more efficient way of doing things.

Hostel response
Dear Charlotte Tracey, Thank you very much for staying at this hostel and giving us your feedback. I really apology for the trouble you experienced while staying here. We will sincerely consider it to be a task which needs to be tackled and try to make our hostel much more comfortable with any guests. Hopefully, all our staff will wait for you to come back to stay here with much pleasure. Thank you. Jun