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Evaluación del cliente Florence - Villa Camerata
- 294 Valoraciones -
Puntuación del albergue:
58%
Empleados:
68%
Servicio:
61%
Comodidad:
49%
Limpieza:
51%
Seguridad:
56%
Ubicación:
62%
Calificación ecológica:
61%
Comentarios
09/08/2017 Pauline
77%

This is a great location.. The cleaning and catering staff were very friendly. However, the people at the desk seemed very unwelcoming - too busy with ?other tasks - also disorganised - it took us 4 goes to properly check in - in contrast with other hostels where our booking was already in a folder for the day. This didnt seem to be just about computers being down, as it was back up the 2nd time we tried. Overall we liked the hostel, but this stopped it being as good as it could have been

02/08/2017 Armin
60%

das Gebäude verfällt langsam: die Markissen sind verschimmelt und zerrissen, die Außenanlagen verwahrlosen und werden nicht gepflegt, das Haus wird zusätzlich noch als Flüchtlingsunterkunft genutzt

21/07/2017 Lieven
53%

The matrasses are in a very bad shape. I suffered from a serious backache afterwards. We paid for a private bedroom for two, but got a dorm of 4 in which we were the only 2. Meaning: private, that you are on your own, but you still have to sleep separately in bunk beds. The (men's) showers smell terribly. A lot of noise until very late at night. The breakfast is basic, but everything is served in plastic: plastic cuttlery, plastic cups, jam and chocolate in plastic portions.

20/07/2017 Xhenisa
53%

08/07/2017 Susan
40%

There were noisy visitors and echoing acoustics with loud conversation and music until 3am. The villa is being used as housing for migrants who are required to meet up with project management staff who call them on a loudspeaker at any time between 0900 and 2230. It is very hot when windows are closed and many mosquitoes when windows are open. The breakfast served by the villa is poor and, as there is no shop nearby, you have to wait until you get to centre of Florence before you can eat.