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Hostelling International
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Customer rating Reykjavik - Loft Hostel
- 672 Reviews -
Hostel rating:
90%
Staff:
91%
Service:
90%
Comfort:
85%
Cleanliness:
87%
Security:
90%
Location:
98%
Green rating:
92%
Comments
09/12/2017 Lauren
100%

08/12/2017 valeria
77%

Maggior pulizia delle camere,maggior cura per i bagni

Hostel response
Dear Valeria, Thank you for your review and bringing your experience to our attention. We're sorry that we didn't meet your expectations and we'd like to apologise for the poor cleanliness in your room. Hopefully you'll give us another chance in the future and you'll have more pleasant stay. Best wishes, The Loft Team

30/11/2017 Donna
83%

The hostel had a great atmosphere. The location was amazing. Some staff were friendlier than others. Would be nice if the hostel had more events during the day so guests could mingle a bit more. I loved the fact the hostel implements green practices.

Hostel response
Dear Donna, Thank you for sharing your experience with us, it's so valuable. We're happy to see that you enjoyed your stay and our location - we love as well having people staying that respect our green values :) Hope to see you back some day! Best wishes, The Loft Team

28/11/2017 Olivia
97%

My favorite place to stay in Reykjavík!

Hostel response
Dear Olivia, Wow, such a compliment! We're really happy to see that you like staying with us and that you'd come back some day! Best wishes, The Loft Team

27/11/2017 Timothy
80%

If you are someone who likes to party to the wee hours of the morning then Loft is the place to stay. It is centrally located to everything that Reykjavik has to offer. The lounged area is very homey. The bag storage is convenient; however, in the rooms there are no bag lockers and some beds do not even have a drawer to lock. The major downside to this hostel is the overpowering sub-woofers from nearby bars that literally shake the walls until 5am. Do not expect to get to sleep before 5am.

Hostel response
Dear Timothy, Thank you for your review and sharing your experience with us. We're sorry to hear that the party noise from our neighbours kept you up all night. If you'll ever find yourself back in our hostel, you could try to see if we have some quieter rooms available facing the back, as well we always have some complimentary earplugs in the reception. We cannot promise it will help, but we can hope! However we hope you had a pleasant stay in Iceland and that you managed to enjoy your adventures, despite the lack of sleep! Best wishes, The Loft Team