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Hostelling International
Discover the real hostel experience
Customer rating Biarritz
- 108 Reviews -
Hostel rating:
85%
Staff:
96%
Service:
88%
Comfort:
80%
Cleanliness:
85%
Security:
88%
Location:
75%
Green rating:
84%
Comments
04/05/2015 DIMITRIOS
87%

Very basic breakfast, could improve

Hostel response
Hello and thank you for your feedback. We are glad to know that you enjoyed your stay at the Biarritz Youth Hostel and sorry to hear that you found our breakfast (included) basic (Roll breads, cereals, yogurts, jam, butter, fruits, tea, coffee, chocolate, orange juice...) We hope to see you again soon. Regards

21/04/2015 PAUL
83%

nice hostel in a pleasant location

Hostel response
Hi, Thank you for your comment. We are glad to know that you enjoyed your stay with us at the Biarritz Youth Hostel and appreciated the beautiful location. We hope to see you again very soon. You will always be very welcome.

22/03/2015 Loïc
87%

Tout a été parfait sauf la machine à distribuer le lait (tuyau engorgé)

Hostel response
Bonjour Paul, Merci pour ton commentaire (et ton sens de l'humour concernant le tuyau de lait qui s'était bloqué suite à une mauvaise manip ;). Tout le personnel est ravie de savoir que tu as pu apprécier la qualité de notre Auberge et des services que nous proposons. Nous espérons te revoir très bientôt. Tu seras toujours le bienvenu.

12/02/2015 Frederick
100%

The hostel is 10min walk to the Biarritz train station or busA1 from Bayonne train station (40 min). The hostel lobby, bar area and garden is large. Rooms are clean with ensuite shower and toilet. The manager helped me to book a train ticket. The bar was closed (end of Jan 2015), you can get beer if you ask the receptionist. I left the hostel before 7 am and the manager helped me to get breakfast. Clean kitchen and shops and pizza place are 10 min walk away. Check-in time is 6 pm to 9 pm.

Hostel response
Hello Frederick, Thank you for your comment. Our team is glad to know that you had a great time with us at the Biarritz Youth Hostel and that you have appreciated all the services provided. We hope to see you again soon. You will always be very welcome.

25/10/2014 Antonia
73%

Es wäre praktisch, wenn es eine Lösung für spätankommende geben würde, dass ein Checkin (nach Anmeldung) auch nach 21.00h möglich ist.

29/09/2014 Nicholas
100%

L’équipe est très aimable et conviviale. Ils sont toujours disponibles pour vous donner un coup de main si vous avez un problème. L'auberge est très propre et le quartier dans lequel elle est située est très calme. Quand je retourne à Biarritz, j'effectuerai mon séjour dans cette auberge !

Hostel response
Bonjour et merci pour votre commentaire. Toute l'équipe de l' Auberge de Jeunesse de Biarritz est ravie de savoir que vous avez pleinement apprécié votre séjour parmi nous. Nous espérons vous revoir très rapidement. Vous serez toujours le bienvenu et toujours aussi bien accueilli. A très bientôt !!

12/09/2014 Frédéric
93%

I graded Location as Fair because it's in a residential area, but the other hostel in Biarritz (Angelet, up north) is located in the same type of area: In both cases, you'll have to walk, ride a bike (nice hills), or wait for the bus. Otherwise, it's a nice hostel.

Hostel response
Hi, Thank you for your comment. We are glad to know that you liked the hostel and we hope to see you again very soon. Kind regards

10/09/2014 Leonardo
93%

Nice place to stay, a bit far from the beach.