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Hostelling international
Hostelling International
Discover the real hostel experience
Customer rating HI - Victoria
- 69 Reviews -
Hostel rating:
86%
Staff:
91%
Service:
88%
Comfort:
81%
Cleanliness:
86%
Security:
79%
Location:
92%
Green rating:
88%
Comments
18/10/2016 Kenneth
93%

very clean, good refrigeration, and cordial people. Stair tread edges are coming loose and could cause major injury if a fall takes place. New wooden treads would be advisable to reduce liability.

Hostel response
Thank you for your kind words. The stair tread edges has since been nailed, very thoroughly down. Daran Manager

29/09/2016 YAN-DUAN
80%

良好,床鋪能有插座與閱讀燈更好!

25/09/2016 Hayley
97%

A huge building perfect for a large hostel, but with size comes difficulty in maintaining a community atmosphere within it. Despite large guest numbers, hardly anybody spoke to anybody. The Wi-Fi only works in the main seating area and not in the girls' dormitories. The bathrooms were functional but could really do with either a huge clean and/or replacement of certain components too mouldy to clean. Perhaps sell small padlocks for lockers, too, as oppose to just renting them out?

Hostel response
Thank you for the feedback . We are finding nowadays that with smart phones and laptops, people sit , isolated, and not speaking. We are trying to get people to engage in conversation and play some games. We do have music nights at the hostel, but I understand they are not for everyone. Wi -fi has been a problem at Victoria, We are boosting the signal soon, I hope. The female toilets will be thoroughly cleaned this season. And on a last note we do rent and sell locks at the front desk, I am sorry the option wasn't given to you.

23/09/2016 Annette
83%

20/09/2016 Mary
97%

While this hostel is a little old-fashioned compared to other city hostels, it is attractive and in a great location. The staff are very friendly and helpful. The hostel is clean and well maintained and I felt safe. My only critique is the lack of electric outlets in the dorm.