2 of 3 washing machines and 1 of 3 dryers were broken. It'll be better to correct it immediately.
Opening and closing of neighbor's door was very noisy.
Common room very nice, kitchen was clean but there were no towels in the evening.
Shower (women's at the sauna) was not clean enough.
Me and my brother stayed in a shared room with two other guests. The beds were comfy and the staff were welcoming. We ate in the restaurant in the morning and enjoyed a good breakfast. I would recommend this hostel. It was in a good location not far from Lake Louise.